Frequently asked questions

Do you have questions about our company, software or services?

Find answers to our most frequently asked questions.

Banqup is a unified Business Finance Platform designed to simplify financial management for businesses. It seamlessly connects e-invoicing, e-reporting, and e-payments into one powerful ecosystem, helping you manage invoicing, payments, and compliance all in one secure place

With Banqup, you can create and send electronic invoices to your customers in less than 60 seconds. You can also easily create, send, and convert quotes into final invoices once approved.

Banqup provides an integrated IBAN account for direct platform payments, and also allows you to link your existing bank accounts (from Belgian and international banks) for a real-time cash flow overview. You can initiate bulk, scheduled, or partial payments directly from purchase invoices without jumping between separate banking portals.

Integrations, APIs & software ecosystem

Yes. Banqup is designed for interoperability with ERP, CRM, and accounting software. Instead of replacing your current systems, Banqup connects with them to provide structured, verified financial data. It easily integrates with popular packages like Exact Online, Yuki, Octopus, and many others.

Getting started and login in onto your account

You can sign up or log in at any time via the Banqup website by clicking "Log in" or "Sign up" in the top right corner, or directly through the Banqup One mobile app. Registration takes only a few minutes with basic personal and company details.

Contact and support

You have several quick ways to get support:

  • Self-service help centre: Browse step-by-step guides, visual manuals, and articles at https://www.banqup.com/support 

  • Live webinars & demos: Join our regular Q&A sessions for entrepreneurs

  • In-app chatbot: Click the help button directly inside your Banqup dashboard or mobile app to chat with our digital assistant (Eva from Banqup) or contact our team.

Partnering with Banqup

Partnering with Banqup allows you to offer your clients, members, or users an all-in-one, compliant financial administration solution. You help them prepare effortlessly for upcoming e-invoicing mandates while generating new revenue streams, strengthening client retention, and expanding your product ecosystem.

Careers, culture & life at Banqup

We combine a fast-paced fintech mindset with an open, human, and supportive environment.

Let’s get in touch

Can't find the answer you're looking for? Check out our help centre or contact our team and we'll be happy to help you.