FAQ

Frequently asked questions

 

Do I need prior knowledge of other
software programs in order to use Banqup

Not at all! Banqup is a user-friendly platform that allows anyone to easily receive, send and archive invoices.

 

Can I try Banqup for free?

Yes, you can! The package is a free bundle that allows you to try Banqup without any fee. This bundle is will allow you to process up to 50 invoices per year. If you would you like to process more invoices or switch to a package with even more options, simply choose another package and all your stored data will be transferred automatically.

 

Is support included in every subscription?

Yes, of course. Not only do we have an online database where you can contact us with all your questions, we also have a dedicated support team available to assist you with any of your needs. Our team will be able to help you with all your questions in the language of your choice.

 

How can my accountant join Banqup so that I can share my documents with them?

If you want to share your documents with your accountant via Banqup, it is important that they are also connected to Banqup. This is very simple. We have a specialised team dedicated to bringing accountants on board. All you have to do is send us your accountant’s contact details and we will do the rest.
This way, we make sure that everything is set up with your accountant and you can begin sharing documents.