16/11/2021
Digitalisation of public services in Europe [in regard to the report by the Unifiedpost Group]
For years, e-government, i.e. the possibility of handling public matters via the Internet, has been developing ever more dynamically in Europe. Online identification tools are also being implemented on a large scale. The COVID-19 pandemic has further intensified these activities. The Scandinavian and Baltic countries are European and world leaders in this regard. The Unifiedpost Group report shows that not all societies are willing to use these solutions yet.